Master Services Agreement (MSA)

Introduction

A MSA may be established between your company and Diffgram Inc. An MSA includes terms such as:

• Service level agreement (SLA)
• Custom License and limits
• Work orders (WO)
• Standard Terms and Conditions

Please contact Sales to inquire about an MSA.

MSA Work Order Services

• Prioritized Features
• Exclusive Custom Features
• Install assistance
• Configuration assistance
• Human Training
• Consulting with our Training Data Experts
• Break-fix support
• Hardware optimization and resource planning
• Best practices to solve specific cases relevant to your business
• Optimization of use scoped to your specific case

MSA Pilot

• Standard 3 month timeline.
• Pre-defined success criteria.

MSA License

Custom enterprise license.